* Pool rules and regulations are subject to change *
- Lifeguards have the authority to prohibit any behavior or activity that poses a risk of incident or injury.
- Running, pushing, and horseplay are not permitted.
- Anyone wishing to ride the two forty foot slides must be at least 48 inches tall.
- Any children, ages 13 & under, must be accompanied by an adult or someone 16 years of age or older. If children ages 13 & under attempt to enter the pool facility without an adult, access will be denied and they will be required to contact a parent/guardian to pick them up.
- Parents/guardians that drop off their children must make proper arrangements to pick up their children no later than the close of the facility.
- Parents leaving their children at the facility with an adult that is not considered a legal guardian should insure that their child has a phone number where they can immediately be contacted, in the event of an emergency
- Video taping at the facility shall only be conducted with the express written consent of the City.
- Person(s) who habitually violate the rules and regulations, or those patrons that continue to exhibit behavior that is deemed unsafe, or inappropriate will be asked to leave the facility, with no refund due. Repeat offenders will not be granted access to the facility and will not receive a refund. The City of Richmond reserves the right to suspend all season passes in the event that rules and regulations have been broken.
- In the event of a fecal contamination in the pool, the pool may close from one hour, up to 48 hours depending on the severity, in order to properly sanitize the effected area.
- Breaks are called every hour to ensure our patrons time to visit the restroom facilities. Please utilize these facilities for the health and the safety of other pool patrons.
- Children who are not potty trained must wear both swim diapers and vinyl swim pants. Vinyl pants can be reused.
- In the event of a fecal accident in the pool, the pool will close for several hours to clean and sanitize. If you have arrived within 2 hours of this accident, and the pool does not reopen, Paradise Cove will issue you a pass to return on another day. You must have a receipt to indicate what time you paid that day.
- When accidents happen in the pool, all park patrons are affected. Thank you for helping us encourage a happy & safe experience at Paradise Cove. We realize that this is an inconvenience for everyone, and we apologize for the situation. However, the City of Richmond cannot prevent these situations.
- In the event of a Thunderstorm or other weather related event, the pool will close and no refunds will be issued. The pool will reopen as soon as safely possible.
- In the event the facility is closed for inclement weather, all patrons are required to leave the premises and/or make arrangements for transportation.
- The intent of enforcing a swim attire policy is to maintain a clean, safe and inviting environment for our patrons. Non-swimwear clothing can create problems with water clarity, disinfectant systems and water filtration. The more cotton-like clothing present in a pool, the cloudier the water can become, which makes it an unsafe environment for ALL swimmers using the facility.
- Our establishment respects each patron's need for modesty and religious compliance, but to be fair to ALL persons using the pool we must enforce swimwear attire consistently for all patrons. Shirts and/or shorts can be worn over swimsuits as long as they are made of a nylon or lycra material.
- The following is NOT acceptable swim attire: T-shirts, bras, sports bras, sport shorts, basketball shorts, jerseys, cut off jeans or other cotton materials, shorts or cover-ups worn over swimwear that is made of swim suit material, underwear or jock straps worn under swim suits or shorts, thong bikinis or suits that are deemed too revealing for a family environment.
We are taking an active part in the prevention of germs in our pool, which is why we have to close the pool for any fecal incidents. In the event of a fecal contamination in the pool, the pool may close from one hour, up to 48 hours depending on the severity, in order to properly sanitize the affected area. Healthy swimming behaviors are needed by all patrons to protect you and your kids from Recreational Water Illnesses: (Center for Disease Control Website)
- Please do not swim when you have diarrhea. This is especially important for kids in diapers. You can spread germs in the water and make people sick.
- Please do not swallow water.
- Please practice good hygiene. Take a shower before swimming and wash your hands after using the toilet or changing diapers. Germs on your body end up in the water.
Parents of Young Kids:
- Please take your kids on bathroom breaks or check diapers often. Waiting to hear 'I have to go' may mean that it’s too late. Breaks are called every hour at ten till the hour.
- Please change and check diapers in a bathroom and not at poolside.
- Children under 3 years old and anyone who is not potty trained are required to wear a swim diaper and a vinyl pant.
- You can find more information about CDC recommendations at www.cdc.gov/healthyswimming/6_pleas.htm